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Order States

These are the possible main statuses that an order can have within the system. Each status represents a specific stage in the order's lifecycle. The READY_FOR_DELIVERY status applies exclusively to CASH_PICKUP orders.

StatusTechnical Description
CREATEDThe order has been successfully created and recorded in the system, but the payment process has not yet started.
CANCELLEDThe order was cancelled before completion. This can occur due to manual action, errors, or business validations.
PAYOUT_IN_PROGRESSThe payout process has started. The order is in progress and awaiting confirmation from the provider or payment service.
READY_FOR_DELIVERYApplies only to CASH_PICKUP orders. Indicates that the funds are ready to be collected by the recipient at the designated physical location.
PROCESSEDThe order was successfully completed. The amount was delivered or credited to the recipient without reported errors.

For more information regarding the reason for an order being in the CANCELLED status, refer to this documentation Order Substatuses.

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