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Service Level Agreement (SLA)


Schedules and SLAs of payout methods by country

Destination CountryPayout MethodpayoutTypePlatformNameScheduleSLA
Argentina (AR)Bank TransferBANK_TRANSFER_AR24/710 Min
Colombia (CO)Cash PickupCASH_PICKUP_CO24/745 Min
Bank TransferINTERBANK_TRANSFER_CO24/745 Min
Spain (ES)Bank TransferBANK_TRANSFER_EUMonday to Friday / Business hours90 Min
Peru (PE)Bank TransferBANK_TRANSFER_PEN_PE or BANK_TRANSFER_USD_PE24/790 Min
Cash PickupCASH_PICKUP_PEN_PE24/760 Min
WalletWALLET_PEN_PE24/710 Min
United States (US)Bank TransferBANK_TRANSFER_USDMonday to Friday / Business hours72 Hrs
Venezuela (VE)Bank TransferBANK_TRANSFER24/710 Min
Cash PickupCASH_PICKUP_USD_VE24/760 Min
WalletP2P_PHONE_TRANSFER24/710 Min
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